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How long will it take to receive the package?

Generally speaking, our order processing time is 1-3 working days and shipping time is 1-5 working days.

How do the detectors communicate with each other?

Our detectors are interconnected via wireless communication, ensuring that if one detector senses danger, all connected detectors will alert simultaneously, providing widespread coverage and prompt warnings throughout your home. No wifi needed, no gateway needed.

What should I do if one of the detectors in the set goes off?

If it is a false alarm, please use your home TV remote control to mute the sound. Otherwise, please immediately move to a safe location with fresh air and contact emergency services. Do not re-enter the premises until it has been declared safe. The interconnected system ensures you receive alerts no matter where the danger is detected in your home.

Do these detectors meet safety standards and certifications?

Yes, all our detectors meet UK and European safety standards, including BS EN 14604 for smoke alarms and BS EN 50291 for carbon monoxide alarms. They are rigorously tested to ensure maximum reliability and safety.

How often should I test the detectors in the set?

It is recommended to test each detector at least once a month. This can be done easily by pressing the test button on each unit to ensure they are all functioning properly and interconnected correctly.

Can I purchase additional detectors to add to the set?

Yes, additional detectors can be purchased separately and easily added to your existing set. This allows you to expand your home’s protection as needed.

What is the warranty period for these detector sets?

All our detector sets come with a 5-year warranty, covering any manufacturing defects or issues. If you encounter any problems, our customer service team is ready to assist you with replacements or repairs.
Simple Item Package List
Interlinked CO Alarm
Positioning Sticker
Self-tapping Screws
Extension Bolt
User Manual

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